Frequently Asked Questions
Can I keep the container my subscription arrived in?
Our subscription containers are there for you to enjoy with your flowers and will be collected at your next delivery. If you would like to keep any of the containers, we can offer them at an additional charge of £20.
When will my subscription be delivered?
We offer subscription deliveries on Tuesdays and Fridays. The delivery day can be changed with 5 working days notice. Unfortunately, we cannot offer a set time for deliveries, but if no one is home we can leave it in a designated safe place.
Can I send your subscription as a gift?
Absolutely! We can arrange for you to gift our subscription in different ways: gift card, pre-paid, or billed per delivery. Just get in touch, and we’ll be happy to arrange it for you.
How do I pay for my subscription?
Our subscriptions are offered for payment per delivery. If you chose a monthly subscription, you will be paying monthly. If it is a weekly subscription - you will be charged weekly. If you experience any issues, please reach out to info@bramleyblooms.com
How can I cancel my subscription?
Your subscription can be cancelled up to two weeks before your next monthly delivery. Weekly deliveries can be canceled two weeks after we received your request. This means you will still need to pay for 2 deliveries that are scheduled and we will deliver them as usual.
Please email info@bramleyblooms.com full details of your subscription in your request.
What if I want specific flowers in my subscription?
Our subscription designs are based on seasonality, availability and overall composition, so we won’t be able to guarantee any specific flowers. However, if you have an allergy to a particular flower, please let us know and we will ensure to exclude it from your deliveries.